Posted by Jeff G on December 03, 1999 at 11:01:32:
Help! In a nutshell, I moved into a new house about 8 months ago. There were some gouges in my vinyl floor. This was brought to the attention of the project manager during the walkthrough prior to closing. They sent the flooring place out to replace specific squares. The sheer amount of those left us understandably dissatisfied. The flooring place came back out, stapled an additional 1/4" subfloor (underlayment) on top of the existing vinyl, then glued another layer of vinyl on top of that. Within hours, it appeared that a fair amount of staples were already popping up enough to raise over a dozen spots. Additionally, the pattern does not match from piece to piece (there are about a half dozen covering the entire area), and there are seams or buckles where the installer apparently folded the vinyl during installation... sorry this is so long...
Anyway, I guess I've got a couple of questions for anybody...
Is it common to staple the underlayment?
Is it common to see the seams or buckles where bending occured?
Is it common to see extensive amounts of sealant between pieces of vinyl?
Is it common to not have the pattern of the flooring not match up?
I'm so fed up with this process that I'm ready to report this flooring place to the BBB, or any other place that'll help me.